Privacy Policy

Elite Fire Door Installation

Elite Fire Door Installation (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data when you use our website, contact us, or engage our services.

Last updated: May 24, 2026

1. Who we are

Data Controller: Elite Fire Door Installation

Contact Details:

  • Phone: +447514898517
  • Email: info@elitefiredoorinstallations.co.uk

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal data:

Website usage data (e.g. IP address, browser type, pages visited)

Name

Company name

Email address

Telephone number

Address (including site addresses)

Information submitted via contact forms, emails, or phone calls

3. How We Collect Your Information

We collect information when you:

Use our website (via cookies and analytics)

Contact us via our website, email, or telephone

Request a quote, survey, or service

Enter into a contract with us

4. How We Use Your Information

We use your personal data to:

Provide important service communications

Respond to enquiries and provide quotations

Deliver fire door inspection, installation, maintenance, and related services

Process contracts, invoices, and payments

Comply with legal and regulatory obligations

Improve our website and services

5. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Consent: Where you have expressly given permission

Contract: Where processing is necessary to fulfil our contract with you

Legal obligation: To comply with the law

Legitimate interests: To operate and improve our business

6. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • Our staff or subcontractors who need it to deliver services
  • Professional advisors (e.g. accountants, insurers)
  • IT/website service providers
  • Legal or regulatory authorities if required by law

All third parties must comply with UK data protection law.

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected and to meet legal and regulatory requirements. When no longer needed, data is securely deleted or anonymised.

8. Data Security

We use appropriate technical and organisational measures to protect your personal data from loss, unauthorised access, misuse, alteration, or disclosure.

9. Your Rights

You have rights under UK GDPR including:

  • Access to the personal data we hold about you
  • Correction of inaccurate information
  • Deletion of your data
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent (where applicable)

To exercise your rights, contact us using the contact details above.

10. Cookies

Our website may use cookies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

12. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be published on our website.